Resume
I'm transitioning from postal logistics into
UX Design after earning my bachelors in the Spring of 2023.
About me
I have worked at United Parcel Service for most of my career and planned on transitioning into a corporate research and design roll via academia and internship.
When I am not at work I spend time in the kitchen with my family, walking the dog, and exploring outdoor adventures. I also enjoy running, reading, traveling, and culinary arts.
Experience
Package Delivery Driver
In this sun-up to sun-down job, we strive to complete every stop, whether delivery or pickup, with serious regard for public safety and professionalism. It's not hard to enjoy routinely brisk-paced work, with no time wasted, great customers, fresh air, and plenty of sunshine.
Customer Center Agent
This daily dose of customer and employee field research was pleasantly eye-opening. Here I learned to fine-tune strict international postal logistics and information security protocol. The roll also aligned well with my academic pursuits, providing direct, hands on field research and design opportunities.
Air Dock Operations Loader
In this position I learned how to inspect and load packages within the heavily regulated and restricted air logistics system.
Operations Load / Unload
This entry level work is a good way to stay in shape. It also takes determination to be efficient here but its well worth the effort.
Skills
UX/UI Design
During my time at the University of North Texas College of Visual Arts and Design I have worked on several UX Research and Design projects.
User Research
Human-centered field recesearch comes naturally for a participatory anthrpologist like myself. Those Immersive lived experiences help me empathize with others and discover value streams and success metrics.
Product Design
As a life-long learner and inventor, naturally designing all types of products systems, services and experiences.
Publication & Brand Design
Most of the projects, I've worked on, whether for local, corporate, or startup clients, included graphic and brand identity design.