Resume

I am currently delivering packages at UPS and look forward to your inquiry.

About me

I have worked at United Parcel Service for most of my career and plan on transitioning into a corporate research and design roll.

When I am not at work I'm usually getting ready for work, its a pattern that works well for me. I also enjoy running, reading, traveling, and culinary arts.

Experience

United Parcel Service
2024 - Current

Package Delivery Driver

In this sun-up to sun-down job, we strive to complete every stop, whether delivery or pickup, with serious regard for public safety and professionalism. It's not hard to enjoy routinely brisk-paced work, with no time wasted, great customers, fresh air, and plenty of sunshine.

United Parcel Service
2021-2024

Customer Center Agent

This daily dose of customer and employee field research was pleasantly eye-opening. Here I learned to fine-tune strict international postal logistics and information security protocol. The roll also aligned well with my academic pursuits, providing direct, hands on field research and design opportunities.

United Parcel Service
2020-2022

Air Dock Operations Loader

In this position I learned how to inspect and load packages within the heavily regulated and restricted air logistics system.

United Parcel Service
2011 - 2018

Operations Load / Unload

This entry level work is a good way to stay in shape. It also takes determination to be efficient here but its well worth the effort.

Skills

UX/UI Design

During my time at the University of North Texas College of Visual Arts and Design I have worked on several UX Research and Design projects.

User Research

Human-centered field research comes naturally for a participatory anthropologist. Those Immersive lived experiences help me empathize with others, discovering value streams and success metrics.

Product Design

As a life-long learner I'm fascinated with the design of products, systems, services and experiences.

Publication & Brand Design

Most of the projects I worked on during school were for local, corporate, or startup clients, including graphic and brand identity design.